Meet Our Loan Team

Heather Hines

Mortgage Loan Officer, AVP

NMLS: 1524923

Thank you for taking the time to learn more about me. To start, I have 20 years of experience in the Mortgage Lending industry locally here in North Carolina. Over those twenty years I have worked in various roles besides Loan Officer, including a role as an Operations Manager, which has helped me understand exactly how the operations side works for home loans. Having this variety of experience in the industry has strengthened me as a Loan Officer by knowing exactly what it takes to achieve a mortgage loan with a hassle-free Right By You experience. 

My years of knowledge and experience in the industry is what distinguishes me from the crowd of lenders. Another distinguishing feature is what I give to each of my clients. I make sure my clients are my top priority by giving them my full attention, educating them and helping them feel comfortable about the mortgage process, and letting them know how important their success of homeownership is to me.  

I love my job and what I do as a Loan Officer. It truly is an honor to help individuals and families experience the joy of achieving the goal of homeownership. 

I’m very happy and grateful to call the Triangle area my home for the past 21 years. I am married to my best friend and love, Lance, who is a Raleigh Fire Dept Lieutenant. We are proud parents to our beautiful daughter Ashley, who is currently pursuing her education and beginning her own career.  I love to travel, stay involved with community organizations and local charities that bring real impact locally like, Habitat for Humanity, and Healing Transitions of Raleigh. I look forward to meeting you and getting to learn more about you and your goals.